Safety and privacy

Built so the right drink reaches the right towel.

A beach is full of strangers. These are the rules the apps enforce, so a delivery goes to the person who ordered it and your details go no further than they need to.

Read the privacy policy

The handoff

No code, no delivery

Every Order carries a 4-digit handoff code that only the customer sees. The runner asks for it at the towel and enters it in their app. Until the code is entered, the Order cannot be marked delivered.
  • The code is shown on your tracking screen from the moment you order
  • The runner sees your name, the note and the photo, never your code

Alcohol

ID first, every time

A bar marks which products need an ID check, and which options do: a shot added to a horchata makes the whole drink age-restricted. When an Order has one, the runner’s app asks them to confirm your ID before it accepts your code.
  • Runners carry alcohol only for bars that have recorded checking the runner’s own ID
  • The tracking screen reminds you to have your ID ready

Your details

Who sees what, and for how long

  • Your name and phone

    Hidden from the bar until it accepts your Order, and from the runner until they have picked it up.

  • Your position

    Shared while your Order is on its way, and no longer. The runner’s location is not kept after delivery.

  • Your spot photo

    Optional. The bar receives it when it accepts, the runner when they claim, stripped of the data the file carried. It is deleted when the Order ends.

  • Your card

    Never asked for. Beach Bliss takes no payment, so there is no card number to store or to lose.

  • Your other Orders

    A bar sees only its own Orders. Nothing about what you bought from the bar next door.

  • Your data, on request

    Export everything the app holds about you, or delete your account, from your profile.

Questions about safety

Can anyone see where I am?
Only the bar and the runner on your open Order, and only while it is on its way. When the Order ends, position sharing ends.
What stops someone else from taking my Order?
The 4-digit code. The runner cannot complete the delivery without it, and only you see it.
What happens to the photo of my spot?
It goes only to the bar and the runner on that Order, without the location and camera data the file carried, and it is deleted when the Order ends.
How do I report a problem?
Use Help in the app to send us a message, or write to the address at the bottom of this page.

Questions we have not answered?

Write to us. Privacy questions go straight to the people responsible for them.

Write to us All help topics